Perlindungan Tenang Voucher Terms & Conditions
- Eligible to Bantuan Keluarga Malaysia (BKM) recipients.
- Eligible recipients can only use the voucher for the purchase of one policy/certificate (per life basis), even if the premium / contribution is less than RM75 (no multiple policies / certificates).
- One-time usage (cancellation and reuse is ONLY allowed during free-look period).
- Cashback or cash refund is not allowed.
- Effective from 15th July 2022, you are required to pay RM5 as premium/contribution while the remaining balance of RM70 will be automatically deducted from PTV.
FREQUENTLY ASKED QUESTIONS
You may redeem it via engaging us in the following channels:
a) You may redeem via accessing tenang.qmed.asia;
b) Email us at callcentre@qualitas.com.my;
c) Call us at +6012 500 7964; or
d) WhatsApp us at +6012 500 7964;
Effective from 15th July 2022, you need to contribute RM5 towards the premium to utilise the Perlindungan Tenang Voucher. You can check your eligibility at www.myptv.my before redeeming.
Yes, RM5 will be refunded. Kindly contact our hotline at 012-500 7964 for further assistance.
You may cancel the policy at any time by notifying us in writing via e-mail or letter. There would be no refund for the premium paid and all coverages shall immediately cease to be in forced.
However, if you wish to cancel the policy within 15 days of the Free Look Period from the effective date of your coverage, we shall refund RM5 to You and refund the RM70 to the relevant administrator appointed to manage the Perlindungan Tenang Voucher (PTV) provided no claim has been made and you may be allowed to reuse the voucher before 31 December 2022 to purchase another Perlindungan Tenang product.
Where you have paid the premium using cash or alternative means other than the Perlindungan Tenang Voucher (PTV) and you wish to cancel the policy within 15 days of the Free Look Period from the effective date of your coverage, we shall refund the entire premium you initially paid provided no claim has been made. No termination if you have made a claim during the 15 days of Free Look Period.
| NO | BENEFITS | SUM INSURED |
|---|---|---|
| 1 | Death due to accident | RM 50,000 |
| 2 | Total Permanent Disablement due to accident | RM 50,000 |
| 3 | Bereavement Allowance, death due to dengue fever | RM 50,000 |
| 4 | Dengue Fever Allowance per policy year | RM 1,000 |
| 5 | Hospital Cash Allowance up to 50 days per policy year due to accident | RM 100 / per day |
|
Age limit is 18 to 70 years old |
||
|
Underwritten by Tokio Marine Insurans (Malaysia) Berhad |
||
Call Tokio Marine Customer Service at 1800-88-0812 or send an email to letusknow@tokiomarine.com.my
-
Click here to download the E-Payment Form.
-
Refer to the attached Document Checklist for the required supporting documents.
-
Claim Form that has been completed and signed together with supporting documents, submit to Tokio Marine through:
- email to tmim.claimspa@tokiomarine.com.my and the subject of the email is “Tokio Marine TenangCare”;
- Mail Post;
Attention: PA Claims Department
TokioMarine Insurance (Malaysia) Berhad
Level 13A, Menara Hap Seng 3,Plaza Hap Seng, No. 1 Jalan P. Ramlee,
50250 Kuala Lumpur. - Call Customer Service at 1800-88-0812 for more information.
You can download and fill out this Nomination Form. Please refer to the Nomination Guide for more details.
You can then submit the completed and signed form, email to pa.subm@tokiomarine.com.my.